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We're here to help

Whether you are considering membership or you are an existing member, our team is glad to assist in English or Turkish. There is no such thing as a silly question.

Get in touch

Contact details

Phone

0487 060 687
Monday to Friday, 9am–5pm (Sydney time)

Email

info@gallipolifuneralfund.org.au
We aim to reply within one business day

Visit or write to us

Suite 1, 15–19 Gelibolu Parade,
Auburn NSW 2144
Co-located with the Auburn Gallipoli Mosque precinct

Send us a message

Fill in the form and we will get back to you. Please do not include sensitive financial details such as full bank account numbers.

Your right to be heard

Making a complaint

We take every concern seriously. If something is not right, please tell us so we can put it right.

Step 1 — Internal review

Contact our Complaints Officer, Dr Abul Jalaluddin (Director). We will acknowledge your complaint and work to resolve it fairly.

Step 2 — External review (AFCA)

If your complaint is not resolved to your satisfaction, you can refer it free of charge to the Australian Financial Complaints Authority, an independent ombudsman service.

Gallipoli Funeral Fund is a member of AFCA (membership certificate 89474). You must first give us the opportunity to resolve your complaint before escalating to AFCA.